• sales@hua-glass.com
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FAQs

HUA

Frequently Asked Questions

Here you can find answers to questions about our products, ordering process, and production details. We are committed to providing clear and timely information to support your decision-making and collaboration.

Still Have Questions?

Our team is ready to support you with clear answers and practical solutions.
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About Product

What are your main products?

Our main products include perfume bottles, diffuser bottles, cosmetic bottles, candle jars, spray nozzles, caps, and other glass packaging products.

What customization options do you offer?
We offer a variety of customization options, including bottle shape, capacity, color, polishing, surface finish, packaging, labels, neck size, as well as custom logos. Additionally, you can customize the cap and spray nozzle.
Do you have ready stock available?
Yes, we have over 1000 stock styles available, with the fastest shipment made within 3 days.

Ordering & Production

What is the MOQ for custom products?
MOQ is 1000 units.
What is the lead time for orders?
Stock orders ship in 3 days. Custom orders take 10–15 days, or up to 40 days with mold production.
Can I modify the design during production?
Design modifications are possible before production begins, but once production starts, changes may incur additional costs and delays.
Can you handle large volume orders?
Yes, with 35 production lines and an annual capacity of over 20 million units, we efficiently handle large orders without compromising quality or delivery times.

Support & Services

Do you offer free samples?
Yes, we offer free samples for stock products. You’ll just need to cover the shipping costs. For custom products, a sample fee applies.
What should I do if I receive damaged or incorrect products?
If you receive damaged or incorrect items, simply contact us with photos or videos. We’ll arrange a replacement or refund based on the issue.
How are products packaged and shipped?
We offer door-to-door shipping. Small items are individually packaged to prevent damage, and tracking details will be provided.

About Company

Who is HUA GLASS?
Since 1993, we’ve specialized in premium glass packaging for the perfume and cosmetics industry. With nearly 30 years of expertise, we create perfume bottles, fragrance diffusers, cosmetic bottles, and related packaging solutions.
Where is your production base?
Located in Xuzhou City, Jiangsu Province, China.
Are you a manufacturer or a trading company?

We are a professional perfume glass bottle manufacturer with over 30 years of industry experience. We directly manage dedicated production lines (9 glass bottle lines, annual capacity 20M+ pieces), ensuring high quality, large stock, fast delivery, low MOQ (1000 pcs), and competitive pricing.

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